ISLAMABAD: Prime Minister (PM) Imran Khan has decided to link Annual Confidential Report (ACR) of the government officials to the redressal of public complaints.

Proposal has been given to mention the grade and number of performance of the government officials in addressing the complaints of the people in their ACRs.

Circular has been issued to establishment division under the directives of PM to evolve the procedure.
It has been said in the circular that addressing the complaints of people should be the foremost responsibility of any officer. Immediate redressal of complaints and satisfaction of people is the best criterion to adjudge the performance of government officer. A procedure be worked out to include the performance of government officers in the ACR.